Privacy Policy

Effective Date: 07/15/25

1. Introduction

Great Arcade Warehouse, a brand operated by Chicago Premier Commerce, LLC (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how personal information is collected, used, and disclosed when you visit our website, browse products, place orders, or contact customer support.

This Privacy Policy applies to our website located at www.greatarcadewarehouse.com and its associated pages (collectively, the “Website”). By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of personal information as described herein and in our Terms of Service.

2. Definitions

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Great Arcade Warehouse, a brand operated by Chicago Premier Commerce, LLC.

Website: Refers to our website located at www.greatarcadewarehouse.com.

Customer: Refers to an individual who browses the Website, places an order, contacts customer support, or otherwise interacts with the Website for shopping-related purposes.

Personal Information: Any information that identifies, relates to, or could reasonably be linked to an individual, such as name, email address, phone number, or billing information.

Device: Any internet-connected device used to access the Website, such as a computer, tablet, or smartphone.

Cookies: Small data files stored on your device that help improve Website functionality, analytics, and user experience.

3. Information We Collect

We collect personal information when you:

  • Visit and browse our Website
  • Place an order
  • Contact customer support
  • Fill out a contact or checkout form

Personal information collected may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details

If you choose to sign in using a Shop or Shopify account, we receive limited information necessary to process your order and provide customer support, such as your name, email address, and order details. Account authentication and account management are handled directly by Shopify in accordance with their privacy policies.

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

  • To Personalize Your Experience: Your information helps us better respond to your individual needs.
  • To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
  • To Process Transactions: We may use the information you provide to process your orders and transactions.
  • To Send Periodic Emails: The email address you provide may be used to send you information, updates, and notifications related to your order or inquiry.

5. Information from Third Parties

We may receive limited information from third-party service providers that assist with payment processing, fraud prevention, analytics, or shipping coordination. This information is used solely to operate our ecommerce services, process transactions, and fulfill customer orders.

6. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: Trusted parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Affiliates: Our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
  • Legal Requirements: When required by law or in response to valid requests by public authorities.

7. Cookies and Similar Technologies

We use cookies and similar technologies to support Website functionality, analyze traffic, and improve the customer experience.

These may include:

  • Essential cookies required for site operation
  • Analytics cookies (such as Google Analytics) to understand Website usage
  • Marketing or advertising cookies, if applicable

You can manage or disable cookies through your browser settings.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Secure Servers: All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology.
  • Encryption: Payment information is encrypted and stored in our Payment gateway providers' database.
  • Access Controls: Information is accessible only by authorized personnel with special access rights.

Note: While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

9. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations.

10. Your Rights

Depending on your location, you may have the following data protection rights:

  • Access: The right to request copies of your personal information.
  • Correction: The right to request that we correct any information you believe is inaccurate.
  • Deletion: The right to request that we delete your personal information.
  • Restrict Processing: The right to request that we restrict the processing of your personal information.
  • Object to Processing: The right to object to our processing of your personal information.
  • Data Portability: The right to request that we transfer your data to another organization.

To exercise these rights, please contact us at support@greatarcadewarehouse.com.

11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content or practices of any third-party sites.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date."

Your continued use of the Service after any modifications indicates your acceptance of the new Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Business Name: Chicago Premier Commerce, LLC
  • Brand Name: Great Arcade Warehouse
  • Business phone: +1 (815) 310-5582
  • Business email: support@greatarcadewarehouse.com
  • Business address: 1916 Windsor Street, Pekin IL 61554 United States
  • Business hours: Mon-Fri 9:00AM to 5:00PM CST